<< Click to Display Table of Contents >> Modifying a user profile (User code, contact, type of use and status) |
Access: User management > User profile > User profile
1If you have not selected a user yet, the application will redirect you to the User list screen to do so. 2Check or uncheck the Access to self-service box to add or remove Self-service access for the employees associated to this user profile.
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1If you have not selected a user yet, the application will bring you to the User list screen to select one. 2Under Identification, enter the new User code. ▪The user code must contain between 6 and 10 alphanumeric characters. 3Click on Save to complete the procedure. |
1If you have not selected a user yet, the application will bring you to the User list screen to select one. 2Under Contact information, check the boxes which identify the Role. 3Enter the Call priority. 4Click on Save to complete the procedure. |
1If you have not selected a user yet, the application will bring you to the User list screen to select one. 2Under Identification, modify the Type of use. 3Click on Save to complete the procedure.
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This procedure will enable you to reactivate a user (following three unsuccessful authentication attempts, for example) or temporarily assign an inactive status to a user (such as for a parental leave). 1If you have not selected a user yet, the application will bring you to the User list screen to select one. 2Under Identification, for Status, select “Active” to reactivate the user or “Inactive” to deactivate the use. 3Click on Save to complete the procedure. |
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