Understanding error messages

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Understanding error messages

Message Type

Non compliant CCQ Data Report – Simulation

Non compliant CCQ Data Report – Final

Blocking errors
(indicated in french only)

One or more errors prevent the validation processes used to detect non-compliant employees and/or discrepancies between the amounts calculated during payroll processing and those recalculated by the CCQ.

One or more errors prevent the transmission of the monthly report and the remittance to the CCQ.

You must enter your report on the CCQ website and make the remittance yourself.

Your account will still be debited because the process cannot be stopped, but reimbursement will be issued promptly.

Contact the CCQ for more information

Non-compliant data
(indicated in french only)

Non-compliant data has been detected in employee files.

This prevents the calculation of contributions for the affected employees.

Non-compliant data has been detected in employee files.

This prevents the validation of contributions calculated in payroll versus those calculated by the CCQ for the affected employees. Some discrepancies may not be calculated.

You must enter the information for non-compliant employee files directly on the CCQ website.

Contact the CCQ for more information

What would you like to view?

Explanations on blocking errors

Explanations on errors for non-compliant employee files

Additional information

CCQ general phone number: 1-888-842-8282

CCQ Contact Us page