Explanation: The payroll service is not authorized to exchange data with the CCQ.

Action required before generating the final report:

▪Log in to your employer account on the CCQ website to authorize Nethris as your payroll service provider.

▪Contact the CCQ for more information on the procedure.

Explanation: The CCQ number associated with the payroll file does not match the number registered on the CCQ website.

Action required before generating the final report:

▪Provide us with your CCQ employer number by calling our customer service: 1 800 361-5001.

Explanation: The employee is not registered on the CCQ website for this employer, or the SIN associated with the employee is incorrect..

Action required before generating the final report:

▪Verify that all employees are correctly registered on the CCQ website; if not, register the missing employees..

Explanation: The CCQ number associated with the payroll file does not match the number registered on the CCQ website.

Action required before generating the final report:

▪Register as an employer on the CCQ website.

▪Ensure that the payroll service is authorized to submit the report and remittances on your behalf.

▪Contact the CCQ for more information on the procedure.

Explanation:

▪Data has already been entered on the CCQ website for this payroll period;

▪More than one payroll company is associated with the same CCQ employer number (with the same or different payroll providers).

No validation can be performed by the payroll service

Action required:

To avoid this situation in the future:

▪You must submit your monthly report and make your remittance yourself on the CCQ website.

▪Contact the CCQ for more information on the procedure.

Depending on the situation:

▪Wait for the payroll service to transmit the information to the CCQ before adding, modifying, or deleting data on the CCQ website.

Explanation: A negative value prevents the file from being transferred to the CCQ.

Action required before generating the final report:

▪Correct the negative data in payroll before processing the last payroll of the current month.

Explanation: A negative value prevents the file from being transferred to the CCQ.

Action required before generating the final report:

▪Correct the negative salary values in payroll before processing the last payroll of the current month.

Explanation: A negative value prevents the file from being transferred to the CCQ.

Action required before generating the final report:

▪Correct the negative salary values in payroll before processing the last payroll of the current month.

Explanation: The minimum required paid hours have not been met.

Action required before generating the final report:

▪Ensure that the total cumulative hours for the month meet or exceed the minimum required by the CCQ for employees with status H or I, and make the necessary corrections.

If the minimum required hours are not met, this blocking error will appear.

⇨If the minimum is met by the end of the period, the final simulation report will not be blocked, and the payroll service will be able to transmit the final report and remittance to the CCQ.

⇨If the minimum is not met by the end of the period, the Final report will not be generated: you must transmit the report and remittance to the CCQ yourself.

Explanation: The number of paid hours is lower than the number of payable hours.

Action required before generating the final report:

▪Verify the paid hours for the employee with status E;

▪Ensure their total hours are lower than the combined hours of employees without a status;

▪Make the necessary corrections.