<< Click to Display Table of Contents >> Authorizing an existing user to contact our Customer Service |
Access: User management > User profile > User profile
1Open the user profile.
2Select “Yes” in the Contact person field (last field in the Identification section).
3Under Telephones, enter at least a cell phone number or the main telephone number.
▪If the main phone number field is blank, the cell phone number will be automatically copied in the field.
4Click on Save
a)The Contact information heading is displayed. Check the box associated with the role. b)Enter the number that corresponding to the call priority. |
a)You will be redirected to the Call priority for customer support screen. Click on Add a company. b)Select the company. c)Check the desired Role. d)Enter a number to determine the call priority. |
5Click Save again to complete the procedure.
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