This guide will help you understand the role and responsibilities of the application manager (AM) within our payroll application.
Since this role is essential to running your payroll smoothly, we’re here to support you and streamline your processes.
⇨ The AM is the sole individual designated by your company to manage and secure access to our payroll application.
⇨ They hold the highest level of authorization in the payroll application, making them responsible for managing users and protecting company data.
⇨ Their role and responsibilities remain in effect until your company revokes or withdraws these rights and privileges.
What is the AM’s role?
The AM is the designated primary contact for managing user access.
In this capacity, they:
✓manage user access by creating, modifying, deactivating, or deleting user codes, including API user codes where applicable;
✓assign or remove roles (such as the contact person role) and permissions within the application;
✓monitor security-related activities;
✓receive and review alerts sent by our payroll service;
✓ensure that only authorized individuals have access to payroll data.
The six key responsibilities of the AM
The AM must protect the security, confidentiality, and integrity of the data within the payroll application. This responsibility extends to all actions taken by users set up by the AM, who remains ultimately accountable.
Their core responsibilities include (click each link to learn more):
The AM must perform regular audits to: ▪verify user access rights; ▪review active and inactive users; ▪monitor changes to sensitive information, such as employee bank account details; ▪review accounts that have not logged in for an extended period.
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The AM must log in to the payroll application on a regular basis to review security alerts, read important updates, and ensure that assigned access rights remain appropriate. |
The AM must confirm who is authorized to contact our payroll service on behalf of their company.
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The AM must notify their organization of any planned extended absences or departures so that a new AM can be designated in a timely manner. |
▪While the AM can delegate specific tasks to users with the appropriate access, they remain ultimately responsible for the access rights they grant. Additionally, certain actions are exclusively reserved for the AM. ▪Our payroll service will always recognize the AM as the primary manager of the account. |
▪Your company must always have an active AM. ▪When a change is necessary (due to departure, transfer, or an extended absence), please consult the replacement procedure: Reassign an application manager. ▪In the event of an unforeseen departure or inability of the AM to perform their duties, the company must notify our payroll service immediately to ensure a secure transition. |
Summary
In summary, the AM is the primary contact person for the payroll application. They control access, monitor security-related activities, and ensure that only authorized individuals can access company payroll data. Even when delegating certain tasks, they remain responsible for overall access management and account security.