This procedure will enable you to generate a password for a user if the user cannot do it themselves or if you omitted to print the letter during user creation. For the latter situation, certain conditions apply; please refer to the information listed in step 2.
Access: User management > User profile > Password
1Click on Create.
▪If you have not selected a user yet, the application will bring you to the User list screen to select one.
2Make sure to note or print out the password to give to the user.
▪In the case of a new user that has not yet been authenticated and for whom there is no warning or expired temporary password message, the Print letter button is displayed. Click on the button to access the information to transmit to your employee.
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The temporary password is valid for 30 days. |
Important ▪You cannot generate a new password for a new user if a mandatory step of the creation process is incomplete. You must first complete the user creation process. ▪To find out why a user profile is incomplete: oAccess their User profile (User management > User profile) and slide your cursor on the oAccess the User list screen (User management menu) and use the User code warnings filter. Slide your cursor on the |
3Click on Continue to complete the procedure.
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