See the list of boxes

See an example of the T4 slip

It is recommended that you correct your entry immediately to avoid hours of searching at year-end.

Adjustment types

Data input errors

Manual payment or Cancelled payment

Failure to enter deductions, failure to calculate exemptions and incorrect amounts
    (earnings or deductions).

Messages

What can I do?  

After the payroll have been processed, review your "Insur. & Pension Earning Review" report under Payroll reports (XML, CSV) to check for discrepancies [2645].

⇨Refer to the explanations in the “Pensionable & Insurable Earn.” report.

⇨Refer to the procedure to download the report
(Reports > Payroll results > Payroll results > Payroll reports (XML, CSV)).    

Amounts eligible for government deductions have been entered. To avoid a discrepancy in your eligible earnings, you should probably enter an amount for the following deductions: example of deductions D1 (QPP), D20 (E.I. Regular), D22 (QPIP) [2646 or 2647].

⇨Verify the employee’s year-to-dates, if the employee has not reached their maximum contribution, or if the amount is greater than the QPP/CPP exemption
(Employee file > Employee > History > Year-to-dates).

⇨Refer to Rates and Maximums available in the Documentation section
( > Documentation > Legislative Information).      

You entered an adjustment amount for the following deduction(s): example of deductions D1 (QPP), D22 (QPIP), without entering an amount in an earning eligible for these deductions. You should probably enter an amount for an eligible earning [2648].

⇨Enter least one statistical earning to calculate an insurable earning.
For example, the G1 - Regular hours used to pay employee wages and taxable benefits, etc.

⇨Verify the Deductions on earnings matrix, if necessary. It allows you to view the deductions applied to each earning, such as government deductions (QPP, taxes, etc.).

⇨Refer to the procedures on matrixes (Configuration > Pay > Basic parameters per company > Pay code matrix).

A negative amount is entered in the following RL-1 box(es) (or T4): example of box A or 14. Since a box cannot contain a negative amount on the tax slip, please ensure that the adjusted earning or deduction amounts are accurate [2650 or 2651].

⇨This is most likely an input error. Check your data entries.    

The amount entered in the boxes must always be positive in order to issue the tax slips.

You have entered earnings related to the T4 tax slip (or T4), while the tax deduction (example of deduction D31 or D30 ) is related to the T4A tax slip (or T4). Make sure that the earnings and the federal tax are on the same tax slip [2659 or 2660].

⇨This is most likely an input error. If necessary, check the Earnings and deductions list of your company. It allows you to view the slip type and boxes associated with the earnings or deductions. 

⇨Refer to the procedure on earnings and deductions (Configuration > Pay > Basic parameters per company > Earnings and deductions).