Contact us

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Contact us

Access: Docum > Contact us

 

Warning This function is only accessible to users with the required access rights to communicate with our customer service.

 

1Under Topic: you must choose the appropriate topic for your request using the drop-down list (this field is mandatory).

2Champ Subtopic: you must choose the appropriate subtopic for your request using the drop-down list (this field is mandatory).

3Section Company(s): select the company for which you need to communicate with us.
Should you need assistance for all of your companies at once, you can choose All.

4Add attachments if needed:

a.Click on Browse to choose a file to attach.

b.Click on Add.

avertissemnt jaune To delete a file, click on RemoveItem

Things to remember

Accepted formats are: doc, docx, xls, xlsx, ppt, pps, pdf, txt, rtf, wpd, jpg, gif, zip, vsd, pptx.

If you attach a single file, the total size of this file must not exceed 20 MB.

If you are attaching multiple files, the total size of all the files must not exceed 20 MB.

5Compose your message in the Message box (Maximum 1,000 characters).

6Click on Send.